Comprehensive support is available for NetVizor at the following locations:

NetVizor Frequently Asked Questions
www.spytech-web.com/help/netvizorfaq.shtml

NetVizor How-To's
www.spytech-web.com/help/how-to.shtml

NetVizor Installation Guide
www.network-surveillance.com/installguide/

Spytech Online 24/7 Helpdesk
www.spytech-web.com/helpdeskintro.shtml